1. About These Terms

These Terms and Conditions govern your use of Trusted Transport's services and website.

By booking a service or creating an account with Trusted Transport, you agree to these Terms.

2. Our Services

Trusted Transport provides last-mile delivery and freight services to residential and commercial customers in British Columbia.

3. Customer Accounts

• Provide accurate registration information
• Keep login credentials confidential
• Notify us of unauthorized access
• Accept responsibility for account activity

4. Booking & Payment

• Payments are securely processed by Stripe
• Pricing is based on booking details provided
• Quotes may change if shipment details differ
• Commercial invoices may include overdue interest

5. Cancellations

• Bookings may be cancelled before pickup
• No cancellations after shipment pickup
• Dangerous or prohibited shipments may be rejected

7. Prohibited Goods

Trusted Transport does not transport illegal or dangerous goods including explosives, flammable liquids, toxic substances, or radioactive materials.

8. Customer Obligations

• Provide accurate shipment information
• Properly package all goods
• Ensure delivery availability
• Comply with all shipping laws

9. Delivery

Delivery times are estimates only unless otherwise confirmed in writing.

Risk of loss transfers upon successful delivery.

10. Intellectual Property

All Trusted Transport logos, text, graphics, and website content are protected and may not be copied or distributed without permission.

11. Disclaimer Of Warranties

Services are provided "as is" without warranties of any kind to the maximum extent permitted by law.

12. Limitation Of Liability

Trusted Transport's total liability shall not exceed the amount paid for the specific shipment involved.

13. Indemnification

Customers agree to indemnify Trusted Transport against claims, damages, or legal expenses caused by violations of these Terms.

14. Dispute Resolution

These Terms are governed by the laws of British Columbia and Canada.

Disputes will first attempt good-faith negotiation before court proceedings.

15. Changes To These Terms

Trusted Transport may update these Terms from time to time. Continued use of services constitutes acceptance of updates.